Unlocking the Interest Rate Slider for Clients

Overview

The Interest Rate Slider feature lets you control whether clients can adjust the interest rate on their loan scenarios. By default, the slider is locked so clients see only the rate you set. When you unlock it, clients can slide the rate up or down to discover exactly when refinancing makes sense for them. This is especially useful for clients who are waiting for rates to drop before committing.

Before You Start

Requirement	Details
Active Deal	You need an existing loan scenario created (such as an "Existing to One Option" comparison)
Loan Officer View	These settings are only accessible from your admin/LO view, not the client view
Scenario Saved	Your base scenario should be saved before unlocking the slider

Step-by-Step: Unlock the Interest Rate Slider

1. Open Your Deal Scenario

Navigate to the deal you want to modify
Make sure you're viewing an active loan comparison (e.g., existing loan vs. proposed option)

2. Locate the Lock Client Slider Toggle

Click into the scenario settings area
Find the toggle labeled Lock Client Slider

Toggle State	What It Does
On (Default)	Clients see the interest rate you set but cannot change it
Off	Clients can freely adjust the rate slider to explore different scenarios

3. Turn Off the Lock

⚠️ Important: Unlocking the slider gives clients full control to move the rate anywhere within the allowed range. Make sure this aligns with your sales approach before enabling.

Toggle Lock Client Slider to the off position
Click Update to save your changes to the scenario

What Your Client Sees

Locked State (Default)

When the slider is locked, clients view your proposed rate as a fixed number. They cannot interact with it or explore alternatives.

Unlocked State

When you unlock the slider, a blue dot appears on the interest rate field, signaling to the client that it's interactive. Clients can then:

Action	Result
Drag the slider left	See lower rates and reduced monthly payments
Drag the slider right	See higher rates and increased monthly payments
Save as their own scenario	Bookmark their preferred "strike rate" for future reference

The Strike Rate Concept

The "strike rate" is the interest rate at which your client is ready to move forward with the refinance. By unlocking the slider, you empower clients to:

Answer their own questions about when refinancing makes sense
Identify their target payment (e.g., "I want my payment under $3,000")
Set expectations and communicate clearly when they're ready to proceed

This turns a static proposal into a conversation starter. Clients often come back saying something like, "I'm ready to do this when we hit 5.875%."

Finishing Up / Next Steps

1. Save and Share

After unlocking the slider, update the scenario
Share or resend the deal link to your client

2. Monitor Client Engagement

Watch for client-saved scenarios at their preferred rate
Use their "strike rate" as a trigger point for follow-up when market conditions change

Quick Reference

Open Deal → Find "Lock Client Slider" Toggle → Turn Off → Update Scenario → Client Can Now Adjust Rate

Tips for Success

Use this for rate-sensitive clients—If a borrower is on the fence waiting for rates to drop, unlocking the slider lets them visualize their target without extra work from you.
Pair with Market Pulse alerts—When rates approach your client's strike rate, you'll have a clear reason to reach out.
Keep the default locked for ready-to-close deals—Only unlock the slider when exploration benefits the client relationship.
Let the client do the math—When clients discover their own answer (e.g., "I need 5.875% to get under $3,000"), they're more committed to that number.
Revert when needed—You can always re-lock the slider and restore the original rate if the client is ready to proceed.